1. SHIPPING METHODS
1.1 Shipping Options
- (a) Customer may select from available shipping methods during checkout process
- (b) Semifly reserves the right to choose appropriate carrier if no method is selected
- (c) Available shipping methods may vary based on:
- Product size and weight
- Destination
- Inventory location
- Order value
1.2 Shipping Sources
- (a) Semifly warehouse facilities
- (b) Manufacturer facilities (drop shipping)
- (c) Authorized distributors
- (d) Multiple locations for single orders
2. DELIVERY TIMEFRAMES
2.1 Processing Time
- (a) Orders typically process within 2-7 business days unless a date is specified
- (b) Processing time may vary for:
- Custom orders
- Back-ordered items
- Drop-shipped items
- Special order products
2.2 Transit Time
- (a) Varies by shipping method selected
- (b) Estimated delivery dates are not guaranteed
- (c) Actual delivery time depends on:
- Shipping source location
- Destination
- Carrier performance
- Customs clearance (if applicable)
3. DROP SHIPPING
3.1 Manufacturer Direct Shipping
- (a) Items may ship directly from manufacturer
- (b) No prior notice required for drop shipping
- (c) Tracking information provided when available
- (d) Delivery timeframes may vary from standard shipping
3.2 Multiple Shipments
- (a) Orders may arrive in multiple shipments
- (b) Separate tracking numbers provided for each shipment
- (c) No additional shipping charges for split shipments
4. SHIPPING COSTS
4.1 Standard Rates
- (a) Displayed during checkout process
- (b) Based on:
- Selected shipping method
- Destination
- Order weight/size
- Order value
4.2 Special Handling
- Additional charges may apply for:
- Oversized items
- Remote locations
- Express shipping
- Special handling requirements
5. TRACKING
5.1 Order Updates
- (a) Tracking information sent via email when available
- (b) Multiple tracking numbers for split shipments
- (c) Updates available through customer account portal
5.2 Carrier Tracking
- (a) Available through carrier websites
- (b) Tracking may be delayed for drop-shipped items
- (c) Updates based on carrier reporting
6. GENERAL PROVISIONS
6.1 Risk of Loss
Risk of loss transfers upon delivery to carrier
6.2 Shipping Restrictions
- (a) Certain items may have shipping restrictions
- (b) International shipping subject to customs requirements
- (c) Some locations may be restricted
6.3 Delivery Issues
- (a) Semifly not responsible for carrier delays
- (b) Claims for lost/damaged items must be reported within 48 hours
- (c) Incorrect addresses are customer’s responsibility
7. QUESTIONS AND SUPPORT
For shipping-related questions contact:
Semifly Inc.Address: 3330 East Lone Mountain Road, North Las Vegas, Nevada 89081
Email: legal@semifly.com
Phone: +1 855 563 3064